Local breakfasts, can't be beat.

Huge rooms complete with a view of the Li Jiang, remodelled bathrooms plus a super king bed, excellent staff. It has a favourable location close to the main turistic atractions in guilin.

Comfortable stay with a convenient location close to various restaurants and attractions like Elephant Hill, making transportation easy and accessible.

Units with remodelled bathrooms.

Absolutely perfect location, shopping area, next to most known hotspots, restaurants and the river and Li river and elephant rock. Airy neat rooms with great views on the surrounding hills, and climate control, a safe box, and multi-channel TV. Good service too.

Efficient staff

Early check-in and executive bar. Airy huge rooms with magnificent views of the surrounding hills. - Climate control, safe box, and multi-channel TV in rooms. - Spacious private bathroom. - Incredible location near shopping areas, local night market, and attractions like "Elephant Hill" park and the river.

The hotel has nice staff, airy and spacious rooms, and a good pool. It is a marvelous location in Guilin. I enjoy staying here when I visit Guilin.

Fast check-in and late check-out

Convenient lobby bar and nice pool. Fantastic location within walking distance of Guilin Zhengyang Pedestrian Street. - Close to a shopping street and a market right across the street

We had a wonderful stay at a well-located hotel along the river. The convenience of being able to take the Li River cruise directly from the hotel was a highlight for us. The great location also allowed us to explore various businesses and restaurants in the area. Additionally, the reasonable price for a 5-star hotel was a pleasant surprise. I would highly recommend this hotel.

The value for money was great and the room was comfortable. The location was convenient, with plenty of food options nearby. The staff, especially Nancy and Daisy, were extremely helpful and went above and beyond to assist me.

The breakfast selection could have been better.

During our stay, we were delighted by the convenient location of the hotel. It was situated right off the promenade on the waterfront of Li River, providing us with stunning views. The room we stayed in was comfortable and clean, with a spacious bathroom. The staff at the hotel were friendly and helpful, going out of their way to assist us. The breakfast provided had a wide range of options, although some reviews mentioned that the service could be improved in terms of greeting and coffee.

One downside was the crowded breakfast area on the 7th floor, which made it a bit challenging to fully enjoy the meal.

Great location near tourist attractions and restaurants. Breakfast had good options, but could use more Western food. Room and toilet were clean. Comfortable bed and pillows. Fast check-in and check-out process. River cruise easily accessible from hotel.

We had a fantastic stay at this hotel. The location was perfect, situated on the waterfront of the Li River and surrounded by hills. The hotel facilities were excellent, including a spacious outdoor swimming pool. The staff were friendly, efficient, and very well organized, offering organized trips to the river Li and bicycles for rent. The room we stayed in was clean, spacious, and had a beautiful river view.

Convenient location, pleasant reception, nice view from rooftop restaurant, good food, helpful and patient staff.

No good morning or goodbye from restaurant staff.

Convenient location, pleasant reception, good food at rooftop restaurant, breakfast options available, helpful and efficient staff.

The staff at Sheraton Guilin Hotel were extremely helpful and patient. Nancy and Daisy went above and beyond to assist me when I accidentally left my luggage in a cab. Nancy reported the incident on a local WeChat channel and Daisy helped me communicate with the cab driver to arrange for my luggage to be delivered to the hotel. The rest of the Sheraton staff also provided great support in ensuring I had updated information about my luggage. Such professionalism in customer service is rare nowadays.

Felt well taken care of, no complaints.